Privacy and terms

What we hold

A booking gives us your name, telephone number, email and the site address. We keep it for as long as the hire is live and for six years afterwards, because the duty of care paperwork for a waste transfer has to be retained that long. We do not sell it and we do not send marketing.

This website

No analytics, no cookies, no third-party requests. The booking form opens your own mail client rather than posting anywhere. If you would rather not use it, ring 0117 496 0318.

The ticket is the invoice

Loads are charged on the weighbridge: tare in, gross out, difference charged at the rate for the stream booked. If the load fails its published contamination threshold the whole load is re-graded to the mixed rate and the ticket records what did it. Rates are ex VAT and are held for 30 days from the date of quotation.

Hire

Standing time is included for 14 days. The can stays our property; damage, fire and overloading are the hirer's. We cannot legally collect a can loaded above the rave. Prohibited items — refrigerant gas, sealed vessels, asbestos, liquids, tyres and batteries — are refused at the gate and returned at cost.

Permits

Environmental permit EPR/QB3947TZ · Carrier registration CBDU418206. Copies available on request.